Contact Us

We're here to help! Whether you have a question about an order, need product information, or want to share feedback, our team is ready to assist.

Get in Touch

Email: vilanesphenathan@gmail.com

Response Time: Within 24-48 hours during business days

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (SAST)

Before You Contact Us

Order Issues

If you have a question about an existing order, please have your order number ready. You can find it in your order confirmation email.

Returns & Refunds

To request a return, please email us with your order number and reason for return. View our Return Policy for details.

Shipping Questions

Check our Shipping Policy for delivery times and rates, or email us for specific inquiries.

Order Support

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